Acceptable Use Policy

Together with the Terms of Service and the other documents referenced therein, this Acceptable Use Policy (“AUP”) forms a binding agreement (the “Agreement”) between QuantCDN and the Customer. The Agreement, including this AUP, binds all customers and users of QuantCDN’s Service and all visitors to QuantCDN’s website; all such customers and users are included in the term “Customer.” All other terms defined in the Terms of Service will have the same meaning when used in this AUP.

QuantCDN requires that all Customers conduct themselves as good citizens of the Internet and at all times behave with respect for others. Each Customer is responsible for preventing violations of this AUP by third parties accessing the Service through the Customer’s computers or accounts, including without limitation hackers and the Customer’s own users.

1. Prohibited Activities

The following activities are expressly prohibited:

  1. Spam / Unsolicited Commercial Email
    1. QuantCDN does not tolerate spam, whether legal or illegal. Bulk unsolicited commercial email is automatically considered spam, unless sent to recipients who have requested such messages through an opt-in procedure. 
    2. If any action by the Customer causes a Spamhaus listing, the Customer is required to promptly cooperate with QuantCDN, at their own expense, in clearing the IP address(es) in question from the Spamhaus RBL and such assistance does not limit any other rights or remedies of QuantCDN.
    3. Do not fake email header information to misdirect or otherwise “spoof” another party for any reason, including without limitation to evade detection.
    4. Do not set up a mail relay that is not password protected or that could allow anyone to send spam.
    5. Do not host “payload” websites that are linked to spam emails, even if a third party sent those emails.
    6. Do not provide domain name services to entities that violate any of these rules.
  2. Intellectual property infringement, including violations of copyright, trademark, and patent rights, and use or distribution of pirated software.
  3. Hacking or perpetration of any security breach.
  4. Unauthorized access to any computer or system, including intrusion into or scanning of other QuantCDN accounts.
  5. Dissemination of deliberately offensive material, including any message or information that is or may be threatening, libelous, obscene, or harassing.
  6. Speech that attacks or promotes hate toward an individual or group of people on the basis of who they are, including age, body size, ability, ethnicity, gender identity and expression, level of experience, nationality, personal appearance, race, religion, sexual identity, or sexual orientation. This includes:
    1. Displaying clear affiliation or identification with known terrorist or violent extremist organizations
    2. Supporting or promoting hate groups or hate-based conspiracy theories
    3. Sharing symbols or images synonymous with hate
  7. Child pornography or any other activity harmful to minors.
  8. Fraud.
  9. Violation of privacy rights, publicity rights, trade secret rights, or information security, including dissemination of material non-public information about companies without authorization, as well as harvesting or collecting information about Website visitors without their express consent.
  10. Use of third party software without a proper license or other appropriate permission.
  11. Network attacks or any unfriendly effort to interfere with service on another network or server.
  12. Virus distribution or distribution of any worm or other harmful code.
  13. Use of Internet relay chat (“IRC”), including hosting of an IRC server, running IRC bots, use of a QuantCDN server as an IRC client or proxy, and use of IRC scripts or programs that interfere with service to other users on any server or network.
  14. Illegal activities of any kind.

2. Disruptions & Security

  1. QuantCDN may suspend the Service in whole or in part if it reasonably suspects an AUP violation. The Customer will reimburse QuantCDN for any expenses resulting from the Customer’s violation of the AUP, including legal fees. 
  2. QuantCDN may disable the Customer’s service if QuantCDN suspects that such service is the target of an attack or in any way interferes with services provided to other customers, even if the Customer is not at fault. 
  3. QuantCDN does not issue refunds for terminating service due to any of the causes listed in Section 1. The Customer is responsible for the use of its service, including use by hackers and other unauthorized third parties. Customer’s responsibility includes payment for exceeding transfer and bandwidth limits.
  4. Except where QuantCDN specifically accepts such responsibility in the Customer’s Signup (pursuant to the Terms of Service), The Customer is responsible for maintaining security, including disaster recovery systems and backups.

3. Reporting AUP Violations

QuantCDN requests that anyone with information about a violation of this AUP, or of QuantCDN’s Terms of Service, report it by contacting QuantCDN at its then publicised contact details.